The role of any exceptional facilitator or consultant is to work themselves out of a job.
BILL CAPODAGLIIn today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
More Bill Capodagli Quotes
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Habits grow from obtaining knowledge, attitude and skills.
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Attitude is the desire to transform our knowledge into skills and ultimately into habits.
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An idea becomes great when it becomes tangible.
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Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these “loves” in his company. Each of these factors is critical to achieving success in any organization.
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In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
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There is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.
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If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.
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Innovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
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The best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.
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One of the reasons for The Walt Disney Company’s long- term success is really the first of Dr. Deming’s famous points, “create constancy of purpose.” In his professional career,
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Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to get out to 15-20 potential customers.
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In the best organizations, love is the real “pixie dust.”
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Often we will learn more from our failures than we do from our successes.
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Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation.
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When values are deeply embedded within an organization, they seldom change.
BILL CAPODAGLI