“The key to high-quality communication is trust, and its hard to trust somebody that you dont know.”

The only thing that prepares you to run a company is running a company.

A key thing in being a leader is you’ve got to pause yourself.

I emphasize to C.E.O.s, you have to have a story in the minds of the employees. It’s hard to memorize objectives, but it’s easy to remember a story.

Relationships built from a business do better than the reverse.

Groupon looked like a very high valuation, but any investment in a great company at any stage is almost always a good investment.

Planning is valuable, tho the plan is usually useless.

When raising money, you want to look through the lens of ‘What happens when things go wrong?’

Your employees know each other better than they know you.

The person they’re working with, is going to be the person they’ll know more. So if that person leaves, they’re going to go – well, should have I left too? What did they get and how does that compare to my deal.

Breakthrough ideas usually come from guys who look like they’re hallucinating

Wartime CEO is too busy fighting the enemy to read management books written by consultants who have never managed a fruit stand.

When you’re making a critical decision, you have to understand how it’s going to be interpreted from all points of view. Not just your point of view, not just the person you’re talking to, but the people that aren’t in the room. Everybody else.

These decisions intensify when you run a company, because the consequences get magnified 1,000 fold. As in life, the excuses for CEOs making the wrong choice are always plentiful.

Business ends up being very dynamic and situational.

I don’t believe in statistics. I believe in calculus.

Early in my career as an engineer, I’d learned that all decisions were objective until the first line of code was written. After that, all decisions were emotional.

The key to changing our past, present, and future is to create our piece of the PIE (our Perceptions, Interpretations, & Expectations) on purpose.

Until we reflect basic kindness in everything we do, our political gestures will be fleeting and fragile.

The key to finding a happy balance in modern lives is simplicity.

It is easy to study the rules of overloading and of templates without noticing that together they are one of the keys to elegant and efficient type-safe containers.

I think that’s the key to being a director: to be able to get the shot and move on quickly.

A key factor is to do training that is fun.

One day I locked my keys in my car and as I was standing there with a hanger halfway through the top of my window, a guy walks up and says, Lock yer keys in the car? Without missin’ a beat I said, Nope, Just washed it and was hanging it up to dry. Here’s your sign.

The key to writing successful YA is to keep the adults out of the story as much as possible.