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Your employees know each other better than they know you.

Ben Horowitz

How do you make your company a good place to work in general? That’s a really really really large and complex set of skills.
BEN HOROWITZ

Jobs Skills Training
The bigger you get, the harder this gets because the more aggressive the people working for you are.
BEN HOROWITZ

Bigger Management People
Mark [Andressen] was more popular than me at the time … He was like Beyoncé, I was Kelly Rowlings
BEN HOROWITZ

Beyonce Mark More Popular Time
Sometimes an organization doesn’t need a solution; it just needs clarity.
BEN HOROWITZ

Clarity Needs Organization
There are no silver bullets.
BEN HOROWITZ

Bullets Growth No Silver
As a company grows, communication becomes its biggest challenge.
BEN HOROWITZ

Challenges Communication Company
Wartime CEO is too busy fighting the enemy to read management books written by consultants who have never managed a fruit stand.
BEN HOROWITZ

Book Enemy Fighting
You know what the difference between a vision and a hallucination is? They call it a vision when other people can see it.
BEN HOROWITZ

Differences People Vision
You can take somebody’s job, you have to take their job, but you don’t have to take their dignity.
BEN HOROWITZ

Dignity Jobs Management
For example, the vast majority of security break-ins occur as a result of problems with known fixes. With an automated system, you can keep up to date.
BEN HOROWITZ

Date Example Majority Problem Result
A key thing in being a leader is you’ve got to pause yourself.
BEN HOROWITZ

Keys Leader Management
Here’s Kanye, the great musical genius of his generation in hip hop, but, like, society really can’t even deal with him because he’s always saying something that people go, ‘Oh, I can’t believe Kanye said that. I can’t believe he did that.’
BEN HOROWITZ

Believe Musical Genius People
In my experience as CEO, I found that the most important decisions tested my courage far more than my intelligence.
BEN HOROWITZ

Decision Found Important
A manager can’t act like a role model. They need to BE a role model.
BEN HOROWITZ

Manager Models Needs Role
When I was CEO, and I’d listen to music, a lot of people listen to music and you get inspiration from it. And a lot of things in hip hop are very instructive for being in business. Particularly, hip hop is a lot about business, and so it was very useful for me in any job.
BEN HOROWITZ

Express Inspiration Jobs People
To succeed at selling a losing product, you must develop seriously superior sales techniques. In addition, you have to be massively competitive and incredibly hungry to survive in that environment.
BEN HOROWITZ

Losing Succeed Technique

Your employees know each other better than they know you.

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Your employees know each other better than they know you.

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