“Breakthrough ideas usually come from guys who look like they’re hallucinating”

There are no silver bullets.

There are no silver bullets.

It turns out that is exactly what product strategy is all about—figuring out the right product is the innovator’s job, not the customer’s job.

I believe in strength over lack of weakness.

Here’s where we are and here’s what I didn’t recognize about us and about you when I made the decision, and now it is what it is.

The one thing with stress is, you’ve got to keep your focus on what you can do, not what happened to you.

There is no silver bullet. There are always options and the options have consequences.

When I was CEO, and I’d listen to music, a lot of people listen to music and you get inspiration from it. And a lot of things in hip hop are very instructive for being in business. Particularly, hip hop is a lot about business, and so it was very useful for me in any job.

The trouble with innovation is that truly innovative ideas often look like bad ideas at the time.

A lot of it is on the job training, combined with excellent mentorship.

Nothing motivates a great employee more than a mission that’s so important that it supersedes everyone’s personal ambition.

There are no shortcuts to knowledge, especially knowledge gained from personal experience. Following conventional wisdom and relying on shortcuts can be worse than knowing nothing at all.

Generally the reason they fail in the job is, you made some mistake in the hiring process in that you didn’t match… them to the needs of your company accurately enough. That’s the #1 reason this fails. And that’s generally a good place to start.

The important thing about mobile is, everybody has a computer in their pocket. The implications of so many people connected to the Internet all the time from the standpoint of education is incredible.

The bigger you get, the harder this gets because the more aggressive the people working for you are.

Every time you make the hard, correct decision you become a bit more courageous, and every time you make the easy, wrong decision you become a bit more cowardly. If you are CEO, these choices will lead to a courageous or cowardly company.