Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person’s precious pride, hurts their sense of importance, and arouses resentment.
DALE CARNEGIEIf you want to be a good conversationalist, be a good listener. To be interesting, be interested.
More Dale Carnegie Quotes
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An old man was asked what had robbed him of joy in his life. His reply was, “Things that never happened.”
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Face the thing that seems overwhelming and you will be surprised how your fear will melt away.
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If we speak poorly about that which we do well, people will assume we perform poorly!
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If you want others to like you, if you want to develop real friendships, if you want to help others at the same time as you help yourself, keep this principle in mind: Become genuinely interested in other people.
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Be a good listener. Encourage others to talk about themselves.
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The essence of all art is to have pleasure in giving pleasure.
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The world is filled with interesting things to do. Don’t lead a dull life in such a thrilling world.
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Don’t ask a man what is important to him. Watch how he spends his time
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Actions speak louder than words, and a smile says, ‘I like you. You make me happy. I am glad to see you.
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Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
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90% of all management problems are caused by miscommunication.
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Our fatigue is often caused not by work, but by worry, frustration and resentment.
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When we have accepted the worst, we have nothing more to lose. And that automatically means we have everything to gain.
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if you want to keep happiness, you have to share it!
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It is the way we react to circumstances that determines our feelings.
DALE CARNEGIE