“I think globalization is a great thing. And now a lot of people complain about globalization; a lot of people don’t like, you know, the globalize of the concept, the idea of the results. I think the globalization is a great idea and to create a lot of jobs.”

If you’re still poor at 35, you deserve it.

My job is to help more people have jobs.

We should never finish a 20 year program in two years.

The world needs new leadership, but the new leadership is about working together.

Without internet, there would have been no Jack Ma, and no Alibaba or Taobao.

A leader should be a visionary and have more foresight than an employee.

Help young people. Help small guys. Because small guys will be big. Young people will have the seeds you bury in their minds, and when they grow up, they will change the world.

Always let your employees come to work with a smile.

I don’t want to be liked. I want to be respected.

Nobody wanted to believe Jack Ma.

If we fight in the ocean, we lose, but if we fight in the river, we win.

The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.

For ecommerce, the most important thing is trust.

If you want to grow, find a good opportunity. Today, if you want to be a great company, think about what social problem you could solve.

If you don’t give up, you still have a chance. And when you are small, you have to be very focused and rely on your brain, not your strength.

Opportunities are where the complaints are.

If you keep your eye on the profit, you’re going to skimp on the product. But if you focus on making really great products, then the profits will follow.

We must use time as a tool, not as a couch.

Don’t put off until tomorrow what you can do today.

The greatest dreams are always unrealistic.

If you do what you’ve always done, you’ll get what you’ve always gotten.

We’d achieve more if we chase the dream instead of the competition.

Learn to look after your staff first and the rest will follow.

I have always believed that there is no point in having regrets as you learn far more from mistakes than successes. Embrace a mistake and learn from it; don’t regret them.