Any manager can do well in an expanding market.
W. EDWARDS DEMINGIf you can’t describe what you are doing as a process, you don’t know what you’re doing.
More W. Edwards Deming Quotes
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Research shows that the climate of an organization influences an individual’s contribution far more than the individual himself.
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The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work.
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All anyone asks for is a chance to work with pride.
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Profit in business comes from repeat customers.
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If you don’t understand how to run an efficient operation, new machinery will just give you new problems of operation and maintenance.
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People with targets and jobs dependent upon meeting them will probably meet the targets – even if they have to destroy the enterprise to do it.
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The big problems are where people don’t realise they have one in the first place.
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The prevailing system of management has crushed fun out of the workplace.
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A man with a financial background may know nothing about manufacturing shoes or cars, but he’s put in charge anyway.
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American management thinks that they can just copy from Japan. But they don’t know what to copy.
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Quality is the responsibility of the top people. Its origin is in the boardroom. They are the ones who decide.
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Quality’ means what will sell and do a customer some good – at least try to.
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If you can’t describe what you are doing as a process, you don’t know what you’re doing.
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In 1945, the world was in a shambles. American companies had no competition.
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Your workers don’t want to be paid less, so to maintain profits, you increase your prices. That’s inflation.
W. EDWARDS DEMING