If the person you delegated to does the job twice as well as you would have done it, consider yourself a leader.
TOM PETERSThe idea of intimately entwining with customers [to get ideas] is an idea whose time has come.
More Tom Peters Quotes
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Winners must learn to relish change with the same enthusiasm and energy that we have resisted it in the past.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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What is my personal strategy for the next 10 hours? Who can I talk with or what can I volunteer for to learn something new?
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The thing that keeps a business ahead of the competition is excellence in execution.
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Hire disrespectful people.
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Public Speaking is a skill that can be studied, polished, perfected. Not only can you get good at it, you can get damn good at it and it makes a heck of a difference.
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Bold botches are to be cherished.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Something mysterious happens to a curious, fully engaged mind – and it happens as often as not, subconsciously. Strange little sparks are set off, connections made, insights triggered
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What you decide not to do is probably more important that what you decide to do.
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You can only improve what you measure.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Leaders’ careers will usually be determined by their handling of one or two critical events that no one could possibly anticipate or plan for.
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One simply cannot pay tribute to Stephen Covey without saying at the outset that he was a lovely human being.
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The number one premise of business is that it need not be boring or dull. It ought to be fun. If it’s not fun, you’re wasting your life.
TOM PETERS