Formula for success: under promise and over deliver.
TOM PETERSThe magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
More Tom Peters Quotes
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Ultimately, I think that the growth and sustainability of the e-book movement depends on authors and end-users (readers).
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The race will go to the curious, the slightly mad, and those with an un-satiated passion for learning and dare-deviltry.
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With most competitors moving ever faster, the race will go to those who listen (and respond) most intently.
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Garbage! Intuition is the new physics. It’s an Einsteinian, seven-sense, practical way to make tough decisions. Bottom line, circa 2001 to 2010: The crazier the times are, the more important it is for leaders to develop and to trust their intuition.
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What you decide not to do is probably more important that what you decide to do.
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Every managerial act must be seen as an unequivocal support for urgency in pursuit of constant testing, change, and improvement.
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Divas do it, golfers do it, pilots do it, violists do it, sprinters do it, soldiers do it, surgeons do it, astronauts do it…only business people think it isn’t necessary to train.
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If your company has a clean-desk policy, the company is nuts and you’re nuts to stay there.
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Leaders win through logistics. Vision, sure. Strategy, yes. But when you go to war, you need to have both toilet paper and bullets at the right place at the right time. In other words, you must win through superior logistics.
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Swipe from the best, then adapt.
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You can only improve what you measure.
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Like it or not – and often we don’t – power is a pervasive phenomenon. From midnight decisions in the Oval Office that risk the lives of young Americans to quarrels over the kitchen table, power is part of every human equation.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Develop a respect and reverence for the principle of variation: the idea that the message ain’t in the mean, the mode or the median – it’s in the differences that occur throughout a population.
TOM PETERS