Train people well enough so they can leave, treat them well enough so they don’t want to.
RICHARD BRANSONThere is no point in going into a business unless you can make a radical difference in other people’s lives.
More Richard Branson Quotes
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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
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As a leader of people, you have to be a great listener, a great motivator, be very good at praising and bringing out the best in people.
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Once a changemaker, always a changemaker but only a few swim against the tide.
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The best way of learning about anything is by doing.
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If you don’t enjoy it, don’t do it. You must love what you do.
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If you look for the best in your employees, they’ll flourish. If you criticize or look for the worst, they’ll shrivel up. We all need lots of watering.
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If you look after your staff, they’ll look after your customers. It’s that simple.
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If you’re looking to become an entrepreneur then don’t waste your time going to university or business school – just get on and do it.
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Launching a business is essentially an adventure in problem-solving.
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Colleagues should take care of each other, have fun, celebrate success, learn by failure, look for reasons to praise not to criticize, communicate freely and respect each other.
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Learn to use your brain power. Critical thinking is the key to creative problem solving in business.
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If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!
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Listen. Take the best. Leave the rest.
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Starting a business is a huge amount of hard work. You had better enjoy it.
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To launch a business means successfully solving problems. Solving problems means listening.
RICHARD BRANSON