Create the kind of workplace and company culture that will attract great talent. If you hire brilliant people, they will make work feel more like play.
I am convinced that companies should put staff first, customers second and shareholders third – ultimately that’s in the best interest of customers and shareholders.
Commitment is not letting people down. That’s very important in life. If you say you’re going to do something, make sure you do it. Just try never to let people down.
