The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONRemember the to-do list but don’t forget the to-be list.
More Richard Branson Quotes
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There are no quick wins in business – it takes years to become an overnight success.
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If you don’t enjoy it, don’t do it. You must love what you do.
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People have to decide on priorities if they want to get anywhere. The best lessons I learned was to just do it.
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Business opportunities are like buses, there’s always another one coming.
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A company’s employees are its greatest asset and your people are your product.
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Screw it, just do it!
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The efforts of healthcare workers on the frontlines of the COVID-19 crisis all around the world have been and continue to be remarkable.
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I am convinced that companies should put staff first, customers second and shareholders third – ultimately that’s in the best interest of customers and shareholders.
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Your company should act as a springboard for ambitious employees, not a set of shackles.
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Please don’t get hung up on this question of whether you need to have experience in an industry before you launch your startup.
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Successful entrepreneurs don’t wait for the perfect moment – they create it.
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You can’t do a good business with a bad person. Find the right people to work with and you can’t go wrong.
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Learn to look after your staff first and the rest will follow.
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If you don’t have time for the small things, you won’t have time for the big things.
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Talent comes from experience and failure.
RICHARD BRANSON