Listen more than you talk. Nobody learned anything by hearing themselves speak.
RICHARD BRANSONIf family or friends are unwell or ill – it’s perhaps the only thing that really can make one feel vulnerable.
More Richard Branson Quotes
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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
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There is so much to be learned from listening to people’s hopes, frustrations, and points of view.
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I am convinced that companies should put staff first, customers second and shareholders third – ultimately that’s in the best interest of customers and shareholders.
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Rather than getting nostalgic, embrace the new opportunities and challenges available to you now.
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Have fun, work hard and money will come. Don’t waste time – grab your chances. Have a positive outlook on life. When it’s not fun, move on.
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If you aim higher than you expect, you could reach higher than you dreamed.
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There is no point in going into a business unless you can make a radical difference in other people’s lives.
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Communicate your passion clearly, concisely and with genuine conviction.
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I am a great believer that you need passion and energy to create a truly successful business.
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If you look after your staff, they’ll look after your customers. It’s that simple.
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You don’t learn to walk by following rules. You learn by doing, and by falling over.
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If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!
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A good leader leads from the front. Don’t get stuck in the office. Get out, meet people and listen to their stories.
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You can’t do a good business with a bad person. Find the right people to work with and you can’t go wrong.
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Commitment is not letting people down. That’s very important in life. If you say you’re going to do something, make sure you do it. Just try never to let people down.
RICHARD BRANSON