A process for discernment: God is my ultimate source of truth and wisdom, and dwells forever at the center of my being. Therefore, any thought, emotion, or action that takes me further from my center can be neither truthful, nor wise.
When faced with conflicting thoughts and emotions, we must decide what to trust, what we fear, or what we know. What’s important is that this decision be made by the knowledgeable versus the anxious part of who we are.
Leaders should interact with everyone in their organization as if the interaction is being recorded and will be used as a training film on how to treat colleagues, coworkers, and customers.