Will you be clever at the expense of others, or will you be kind?
JEFF BEZOSWe can’t be in survival mode. We have to be in growth mode.
More Jeff Bezos Quotes
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People don’t want gadgets, they want services.
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The human brain is an incredible pattern-matching machine.
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One of the huge mistakes people make is that they try to force an interest on themselves. You don’t choose your passions; your passions choose you.
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It’s harder to be kind than clever.
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Teachers, who are really good create that environment where you can be very satisfied by the process of learning.
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No business can continue to shrink. That can only go on for so long before irrelevancy sets in.
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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If your customer base is aging with you, then eventually you are going to become obsolete or irrelevant. You need to be constantly figuring out who are your new customers and what are you doing to stay forever young.
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If you decide that you’re going to do only the things you know are going to work, you’re going to leave a lot of opportunity on the table.
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The pain and emotional trauma caused by the racism and violence we are witnessing toward the black community has a long reach.
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If you want to be inventive, you have to be willing to fail.
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Market leadership can translate directly to higher revenue, higher profitability, greater capital velocity and correspondingly stronger returns on invested capital.
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In the end, we are our choices.
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It’s not an experiment if you know it’s going to work.
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Life’s too short to hang out with people who aren’t resourceful.
JEFF BEZOZ