If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends.
JEFF BEZOZIt’s harder to be kind than clever.
More Jeff Bezos Quotes
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You don’t want to negotiate the price of simple things you buy every day.
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Position yourself with something that captures your curiosity, something that you’re missionary about.
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It’s harder to be kind than clever.
JEFF BEZOS -
We got to talk about how lucky we are to have such amazing parents. They’ve always been and still are role models and mentors for us.
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I’m going to go do this crazy thing. I’m going to start this company selling books online.
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Be proud of your choices, not your gifts.
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If you think about the long term then you can really make good life decisions that you won’t regret later.
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I don’t buy stocks, I make stocks.
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The best customer service is if the customer doesn’t need to call you, doesn’t need to talk to you. It just works.
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Work hard, have fun and make history.
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I think if people read more, that is a better world.
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There are two kinds of companies, those that work to try to charge more and those that work to charge less. We will be the second.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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A company shouldn’t get addicted to being shiny, because shiny doesn’t last.
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Advertising is the price you pay for unremakable thinking.
JEFF BEZOZ







