Your performance depends on your people. Select the best, train them and back them. When errors occur, give sharper guidance. If errors persist or if the fit feels wrong, help them move on. The country cannot afford amateur hour in the White House.
DONALD RUMSFELDAgreement can always be reached by increasing the generality of the conclusion; when this is done, the form is generally preserved but only the illusion of policy is created.
More Donald Rumsfeld Quotes
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Know that the amount of criticism you receive may correlate somewhat to the amount of publicity you receive.
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Don’t blame the boss. He has enough problems.
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There are known knowns, things we know that we know; and there are known unknowns, things that we know we don’t know. But there are also unknown unknowns, things we do not know we don’t know.
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Simply because you do not have evidence that something exists does not mean that you have evidence that it doesn’t exist.
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The way to do well is to do well.
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Presidential leadership needn’t always cost money. Look for low- and no-cost options. They can be surprisingly effective.
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If we know anything, it is that weakness is provocative.
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Let your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.
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If you are not criticized, you may not be doing much.
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If you develop rules, never have more than ten.
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Enjoy your time in public service. It may well be one of the most interesting and challenging times of your life.
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If it were a fact, it wouldn’t be called intelligence.
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Preserve the President’s options. He may need them.
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Remember where you came from.
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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Don’t necessarily avoid sharp edges. Occasionally they are necessary to leadership.
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Be able to resign. It will improve your value to the President and do wonders for your performance.
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Think ahead. Don’t let day-to-day operations drive out planning.
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If in doubt, don’t. If still in doubt, do what’s right.
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Politics is human beings; it’s addition rather than subtraction.
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Test ideas in the marketplace. You learn from hearing a range of perspectives. Consultation helps engender the support decisions need to be successfully implemented.
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You go to war with the army you have, not the army you might want or wish to have at a later time.
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There are a lot of people who lie and get away with it, and that’s just a fact.
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It isn’t making mistakes that’s critical; it’s correcting them and getting on with the principal task.
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Everyone’s saying you can’t do anything until you can do everything.
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
DONALD RUMSFELD