Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
DALE CARNEGIELife truly is a boomerang. What you give, you get.
More Dale Carnegie Quotes
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It is the way we react to circumstances that determines our feelings.
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The world is so full of people who are grabbing and self-seeking. So the rare individual who unselfishly tries to serve others has an enormous advantage. He has little competition.
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The most important thing in life is not simply to capitalize on your gains. Any fool can do that. The important thing is to profit from your losses. That requires intelligence, and makes the difference between a man of sense and a fool.
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One can win the attention and time and cooperation of even the most sought-after people by becoming genuinely interested in them.
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Do the thing you fear to do and keep on doing it… that is the quickest and surest way ever yet discovered to conquer fear.
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You can conquer almost any fear if you will only make up your mind to do so. For remember, fear doesn’t exist anywhere except in the mind.
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If you are not in the process of becoming the person you want to be, you are automatically engaged in becoming the person you don’t want to be.
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Try honest to see things from the other person’s point of view.
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Check up each week on the progress you are making. Ask yourself what mistakes you have made, what improvement, what lessons you have learned for the future.
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Nobody is more persuasive than a good listener.
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If we speak poorly about that which we do well, people will assume we perform poorly!
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An hour of planning can save you 10 hours of doing.
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Criticism is futile because it puts a person on the defensive and usually makes them strive to justify themselves. Criticism is dangerous, because it wounds a person’s precious pride, hurts their sense of importance, and arouses resentment.
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Your smile brightens the lives of all who see it.
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Arouse in the other person an eager want. He who can do this has the whole world with him. He who cannot walks a lonely way.
DALE CARNEGIE