Listen first. Give your opponents a chance to talk. Let them finish. Do not resist, defend or debate. This only raises barriers. Try to build bridges of understanding.
DALE CARNEGIEDon’t ask a man what is important to him. Watch how he spends his time
More Dale Carnegie Quotes
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Did you ever see an unhappy horse? Did you ever see bird that had the blues? One reason why birds and horses are not unhappy is because they are not trying to impress other birds and horses.
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Let’s never try to get even with our enemies, because if we do we will hurt ourselves far more than we hurt them. Let’s do as General Eisenhower does: let’s never waste a minute thinking about people we don’t like.
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Everybody in the world is seeking happiness – and there is one sure way to find it. That is by controlling your thoughts. Happiness doesn’t depend on outward conditions. It depends on inner conditions.
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Instead of worrying about what people say of you, why not spend time trying to accomplish something they will admire.
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Remember, today is the tomorrow you worried about yesterday.
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Cash can buy, but it takes enthusiasm to sell.
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Talk to someone about themselves and they’ll listen for hours.
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Success in dealing with people depends on sympathetic grasp of the other person’s viewpoint.
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If you want to gather honey, don’t kick over the beehive.
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Any fool can criticize, condemn and complain – and most fools do. But it takes character and self control to be understanding and forgiving.
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Take a chance! All life is a chance. The man who goes farthest is generally the one who is willing to do and dare.
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People do things for “their” reasons, not ours. So find their reasons.
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Check up each week on the progress you are making. Ask yourself what mistakes you have made, what improvement, what lessons you have learned for the future.
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Your smile brightens the lives of all who see it.
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You are something new in this world. Never before, since the beginning of time, has there ever been anybody exactly like you; and never again throughout all the ages to come will there ever be anybody exactly like you again.
DALE CARNEGIE