I think I’m smart, and I know I was a good mom. But there wasn’t a lot I could point to and say, that’s why I’m special.
CHARLES DUHIGGCompanies aren’t families. They’re battlefields in a civil war.
More Charles Duhigg Quotes
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Hiding what you know is sometimes as important as knowing it.
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Habits are malleable throughout your entire life.
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Companies aren’t families. They’re battlefields in a civil war.
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Simply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority – can radically increase how much energy and focus they bring to their jobs.
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There’s a natural instinct embedded in friendship, a sympathy that makes us willing to fight for someone we like when they are treated unjustly.
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At some point, if you’re changing a really deep-seated behavior, you’re going to have a moment of weakness.
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America is the Saudi Arabia of coal.
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The more you focus, the more that focus becomes a habit.
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There’s something really powerful about groups and shared experiences. People might be skeptical about their ability to change if they’re by themselves, but a group will convince them to suspend disbelief. A community creates belief.
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The best agencies understood the importance of routines. The worst agencies were headed by people who never thought about it, and then wondered why no one followed their orders.
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Champions don’t do extraordinary things. They do ordinary things, but they do them without thinking, too fast for the orther team to react. They follow the habits they’ve learned.
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This is the real power of habit: the insight that your habits are what you choose them to be.
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Once you understand that habits can change, you have the freedom and the responsibility to remake them. Once you understand that habits can be rebuilt, the power of habit becomes easier to grasp and the only option left is to get to work.
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Rather, to change a habit, you must keep the old cue, and deliver the old reward, but insert a new routine.
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There’s something about it that makes other good habits easier.
CHARLES DUHIGG