The same process that makes AA so effective-the power of a group to teach individuals how to believe-happens whenever people come together to help one another change. Belief is easier when it occurs within a community.
CHARLES DUHIGGThe Golden Rule of Habit Change: You can’t extinguish a bad habit, you can only change it.
More Charles Duhigg Quotes
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Rather, to change a habit, you must keep the old cue, and deliver the old reward, but insert a new routine.
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America is the Saudi Arabia of coal.
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The best agencies understood the importance of routines. The worst agencies were headed by people who never thought about it, and then wondered why no one followed their orders.
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If you dress a new something in old habits, it’s easier for the public to accept it.
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There’s a natural instinct embedded in friendship, a sympathy that makes us willing to fight for someone we like when they are treated unjustly.
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Companies aren’t families. They’re battlefields in a civil war.
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Champions don’t do extraordinary things. They do ordinary things, but they do them without thinking, too fast for the orther team to react. They follow the habits they’ve learned.
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The problem is that your brain can’t tell the difference between bad and good habits, and so if you have a bad one, it’s always lurking there, waiting for the right cues and rewards.
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The more you focus, the more that focus becomes a habit.
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Hiding what you know is sometimes as important as knowing it.
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Research suggests that investment bankers are more prone to commit fraud when they feel the competitor at their heels.
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When people have a willpower failure, it’s because they haven’t anticipated a situation that’s going to come along.
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I think I’m smart, and I know I was a good mom. But there wasn’t a lot I could point to and say, that’s why I’m special.
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Between calculated risk and reckless decision-making lies the dividing line between profit and loss.
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Simply giving employees a sense of agency- a feeling that they are in control, that they have genuine decision-making authority – can radically increase how much energy and focus they bring to their jobs.
CHARLES DUHIGG