In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.
BILL CAPODAGLIVision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
More Bill Capodagli Quotes
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An idea becomes great when it becomes tangible.
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The best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.
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Vision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
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Walt’s major passion was to provide the finest in family entertainment. For the most part, for nearly a century, the Company has stayed true to that legacy, and has set the standard for the entire entertainment industry.
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Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these “loves” in his company. Each of these factors is critical to achieving success in any organization.
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In the long run, it costs more to provide poor rather than good service.
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In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
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Attitude is the desire to transform our knowledge into skills and ultimately into habits.
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Organizational culture begins in HR. This means to hire for attitude and train for skill.
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Always look for ways to improve even the “good show.”
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People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.
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When values are deeply embedded within an organization, they seldom change.
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Productivity starts with doing the right things.
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Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to get out to 15-20 potential customers.
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Often we will learn more from our failures than we do from our successes.
BILL CAPODAGLI