The results of “engaged” companies vs “disengaged” companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.
BILL CAPODAGLIWrite down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.
More Bill Capodagli Quotes
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The role of any exceptional facilitator or consultant is to work themselves out of a job.
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The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
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Always look for ways to improve even the “good show.”
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Organizational culture begins in HR. This means to hire for attitude and train for skill.
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The key is to make sure you are doing the “right things” before you worry about doing things “right”.
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If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.
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People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.
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One of the reasons for The Walt Disney Company’s long- term success is really the first of Dr. Deming’s famous points, “create constancy of purpose.” In his professional career,
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Attitude is the desire to transform our knowledge into skills and ultimately into habits.
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In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.
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When values are deeply embedded within an organization, they seldom change.
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Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these “loves” in his company. Each of these factors is critical to achieving success in any organization.
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Social media can work to a CEO’s advantage. Someone with a great product in a small town in the middle of nowhere can compete in the world marketplace.
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Often we will learn more from our failures than we do from our successes.
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Write down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.
BILL CAPODAGLI