Vision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
BILL CAPODAGLIThe best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.
More Bill Capodagli Quotes
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Write down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.
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Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these “loves” in his company. Each of these factors is critical to achieving success in any organization.
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The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
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Often we will learn more from our failures than we do from our successes.
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In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
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Innovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
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Values must be demonstrated through behaviors, but they are truly significant when they represent the beliefs of an entire organization.
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The key is to make sure you are doing the “right things” before you worry about doing things “right”.
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The best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.
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Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to get out to 15-20 potential customers.
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In the long run, it costs more to provide poor rather than good service.
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When values are deeply embedded within an organization, they seldom change.
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When you focus on results, you will very seldom see a change in your culture. But, if you focus on a customer-centric culture, you will realize long-term results.
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Social media can work to a CEO’s advantage. Someone with a great product in a small town in the middle of nowhere can compete in the world marketplace.
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Attitude is the desire to transform our knowledge into skills and ultimately into habits.
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