The key is to make sure you are doing the “right things” before you worry about doing things “right”.
BILL CAPODAGLIThe best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.
More Bill Capodagli Quotes
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An idea becomes great when it becomes tangible.
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There is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.
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Innovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
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If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.
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Always look for ways to improve even the “good show.”
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In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.
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People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.
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When values are deeply embedded within an organization, they seldom change.
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Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation.
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Today, with social media, thousands of potential customers can learn about horrible service within hours, minutes or even seconds after it happens.
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Productivity starts with doing the right things.
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Vision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
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Attitude is the desire to transform our knowledge into skills and ultimately into habits.
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The best ideas can come from anyone within an organization. Leaders must remember that if they want employees to embrace a new organizational “Dream” or strategy, they need to include them and seek their ideas. Creativity is NOT just for the R&D department.
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In the best organizations, love is the real “pixie dust.”
BILL CAPODAGLI