The “patron saint” of Japanese quality control, ironically, is an American named W. Edwards Deming, who was virtually unknown in his own country until his ideas of quality control began to make such a big impact on Japanese companies.
AKIO MORITAWithout an organisation that can work together, sometimes over a very long period.
More Akio Morita Quotes
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Executives of the company must have the necessary qualities to direct the personnel by showing them the way to do things.
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We will try to create conditions where persons could come together in a spirit of teamwork, and exercise to their heart’s desire their technological capacity.
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Japanese people tend to be much better adjusted to the notion of work, any kind of work, as honorable.
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If management take the risk of hiring them, we have to take the responsibility for them.
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I have always made it a point to know our employees, to visit every facility of our company, and to try to meet and know every single employee.
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I established the rule that once we hire an employee, his school records are a matter of the past and are no longer used to evaluate his work or decide on his promotion.
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If you don’t want Japan to buy it, don’t sell it.
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In the long run, no matter how good or successful you are or how clever or crafty.
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Employees are not guilty; why should they suffer?
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If we do our best and make efforts, a peaceful and great future will become ours without fail.
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And then we grow up and learn to blend our innate abilities with the rules or principles we have learned.
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If we face recession, we should not lay off employees; the company should sacrifice a profit. It’s management’s risk and management’s responsibility.
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Japanese attitudes toward work seem to be critically different from American attitudes.
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We want everybody to have the best facilities in which to work, but we do not believe in posh and impressive private offices.
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I consider it my job to nurture the creativity of the people I work with because at Sony we know that a terrific idea is more likely to happen in an open, free and trusting atmosphere than when everything is calculated.
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