“If you look after your staff, they’ll look after your customers. It’s that simple.”

Unless you dream, nothing will happen. If you dream, you might be able to make your dreams come true.

Once a changemaker, always a changemaker but only a few swim against the tide.

There is so much to be learned from listening to people’s hopes, frustrations, and points of view.

My general attitude to life is to enjoy every minute of every day. I never do anything with a feeling of, ‘Oh God, I’ve got to do this today.’

There are no quick wins in business – it takes years to become an overnight success.

The amount of time people waste dwelling on failures rather than putting that energy into another project, always amazes me.

I am convinced that companies should put staff first, customers second and shareholders third – ultimately that’s in the best interest of customers and shareholders.

Chance favors the prepared mind. The more you practice, the luckier you become.

If you take care of your workers they’ll take care of your business.

Throwing yourself into a job you enjoy is one of the life’s greatest pleasures!

Starting a business is a huge amount of hard work. You had better enjoy it.

If you get into business solely to make money, you won’t. If you try to make a real difference, you’ll find success.

Life’s too short. If you’re passionate – stand up.

If you look for the best in your employees, they’ll flourish. If you criticize or look for the worst, they’ll shrivel up. We all need lots of watering.

The brands that will thrive in the coming years are the ones that have a purpose beyond profit.

Tough times are inevitable in life and in business. But how you compose yourself during those times defines your spirit and will define your future.

A man should never neglect his family for business.

It is strange, but true, that the most important turning-points of life often come at the most unexpected times and in the most unexpected ways.

There is a difference between listening and waiting for your turn to speak.

In battle, there are not more than two methods of attack–the direct and the indirect; yet these two in combination give rise to an endless series of maneuvers.

I do the same exercises I did 50 years ago and they still work. I eat the same food I ate 50 years ago and it still works.

In any investment, you expect to have fun and make money.

A great deal of love given to a few is better than a little to many.

The more you talk about negative things in your life, the more you call them in. Speak victory not defeat.