“Nobody wanted to believe Jack Ma.”

Rather than having small smart tricks to get by, focus on holding on and persevering.

Today the financial market is no good, but the money is there.

As a business person, I want the world to share the prosperity together.

I want people to learn what democracy means.

My job is making money, helping other people make money. I am spending money, trying to make sure more people get rich, because you cannot spend a lot of money, right? So my job is spending money, helping others. This is a headache.

No matter what one does, regardless of failure or success, the experience is a form of success in itself.

If the customer loves you, the government will have to love you.

If Alibaba cannot become a Microsoft or Walmart, I will regret it for the rest of my life.

Don’t even trust that you are able to unify what everyone is thinking; it is impossible

Life is so short, so beautiful. Don’t be so serious about work. Enjoy the lives.

A leader should have higher grit and tenacity, and be able to endure what the employees can’t.

The opportunities that everyone cannot see are the real opportunities.

Success and profitability are outcomes of focusing on customers and employees, not objectives.

If you’re still poor at 35, you deserve it.

My job is to help more people have jobs.

We should never finish a 20 year program in two years.