South Africa has all the tools to compete in the new global village – an eager workforce, ready to take on any challenge.
TOM PETERSThe worse things get, typically, the more they dig in their heels and defend yesterday’s turf.
More Tom Peters Quotes
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Business ceases to be work when you’re chasing a dream that has engorged you. (“Work should be more fun than fun” – Noel Coward.) And if the passion isn’t there. then biotech and plumbing will be equal drags.
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If you love your company and love what you do, you will serve your customers better-period!
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The whole secret to our success is being able to con ourselves into believing that we’re going to change the world because statistically we are unlikely to do it.
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Oh Lord, there it is again. The question;” What kind of business should I start?” Incidentially, it has a twin that also sets me off: “What should I specialize in during the second year of my MBA studies?”
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Effective listening is a professional achievement-achieved only through hard work.
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The magic formula that successful businesses have discovered is to treat customers like guests and employees like people.
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Authority never matches responsibility. That’s one of the great myths and delusions of all times. Winning managers and individual performers at all levels know that effectiveness means building your own network and creating your own authority.
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Excellent firms don’t believe in excellence – only in constant improvement and constant change.
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The good news – and it is largely good news – is that everyone has a chance to stand out. Everyone has a chance to learn, improve, and build up their skills. Everyone has a chance to be a brand worthy of remark
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Hire disrespectful people.
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Fact is, the work place to a great extent is “where we live.” We need star accountants. Boffo saleswomen. Over-the-top creatives in marketing and new product development.
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Have you set high standards in the past that make it clear what level of performance you demand?
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Execution Excellence! (Show up on time! Leave last!)
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To meet the demands of the fast-changing competitive scene, we must simply learn to love change as much as we have hated it in the past.
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The common wisdom is that … managers have to learn to motivate people. Nonsense. Employees bring their own motivation.
TOM PETERS