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The manager administers; the leader innovates.

Warren G. Bennis

Think of a crucible as an occasion for real magic, the creation of something more valuable than an alchemist could possibly imagine. In it, the individual is transformed, changed, created anew. He or she grows in ways that change his or her definition of self.
WARREN G. BENNIS

Individual Possibly Real Self Something Thinking
Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.
WARREN G. BENNIS

Hero Problem Reality
Leadership has become a heavy industry. Concern and interest about leadership development is no longer an American phenomenon. It is truly global. Though I will probably be in less demand, I wanted to move on.
WARREN G. BENNIS

Demand Development Moving
The ability to plan for what has not yet happened, for a future that has only been imagined, is one of the hallmarks of leadership.
WARREN G. BENNIS

Hospitality Leadership Vision
If knowing yourself and being yourself were as easy to do as to talk about, there wouldn’t be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying desperately to fit in rather than to stand out.
WARREN G. BENNIS

Being Ideas Knowing Yourself
Leaders learn by leading, and they learn bestby leading in the face of obstacles. As weather shapes mountains, problems shape leaders.
WARREN G. BENNIS

Leadership Mountain Weather
Understand the “Gretzky Factor”: Cultivate an instinct, a “touch”, call it what you will, that enables you to know both where the “puck” is now and where it will be soon.
WARREN G. BENNIS

Country Instinct Puck Soon
To become a leader, then, you must become yourself, become the maker of your own life
WARREN G. BENNIS

Leader Leadership Makers
Leadership is like beauty – it’s hard to define but you know it when you see it.
WARREN G. BENNIS

Define Hard Knows Leadership
Find the appropriate balance of competing claims by various groups of stakeholders. All claims deserve consideration but some claims are more important than others.
WARREN G. BENNIS

Balance Groups Important
Becoming a leader is synonymous with becoming yourself. It is precisely that simple, and it is also that difficult.
WARREN G. BENNIS

Honesty Leadership Simple
Embrace error: Create an atmosphere in which prudent risk taking is strongly encouraged.
WARREN G. BENNIS

Atmosphere Errors Risk
What makes a good follower? The single most important characteristic may well be a willingness to tell the truth. In a world of growing complexity leaders are increasingly dependent on their subordinates for good information, whether the leaders want to hear it or not.
WARREN G. BENNIS

Characteristics Important Leader Truth Willingness
Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity
WARREN G. BENNIS

Conflict Leadership Opportunity
Leaders are people who do the right thing; managers are people who do things right.
WARREN G. BENNIS

Inspirational Leadership People
First and foremost, effective leaders must continuously strive to make themselves smarter and better at making judgments.
WARREN G. BENNIS

Firsts Judgment Leader

The manager administers; the leader innovates.

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The manager administers; the leader innovates.

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