“90% of all management problems are caused by miscommunication.”

Your smile brightens the lives of all who see it. To someone who has seen a dozen people frown, scowl or turn their faces away, your smile is like the sun breaking through the clouds.

Inaction breeds doubt and fear. Action breeds confidence and courage.

Perhaps you will forget tomorrow the kind words you say today, but the recipient may cherish them over a lifetime.

Use encouragement. Make the fault seem easy to correct.

Try honest to see things from the other person’s point of view.

The most important thing in life is not simply to capitalize on your gains. Any fool can do that. The important thing is to profit from your losses. That requires intelligence, and makes the difference between a man of sense and a fool.

Success in dealing with people depends on sympathetic grasp of the other person’s viewpoint.

Take a chance! All life is a chance

Keep your mind open to change all the time. Welcome it. Court it. It is only by examining and reexamining your opinions and ideas that you can progress.

Don’t be afraid to give your best to what seemingly are small jobs. Every time you conquer one it makes you that much stronger. If you do the little jobs well, the big ones will tend to take care of themselves.

Fear doesn’t exist anywhere except in the mind.

Take a chance! All life is a chance. The man who goes farthest is generally the one who is willing to do and dare.

Remember that other people may be totally wrong. But they don’t think so. Don’t condemn them. Any fool can do that. Try to understand them. Only wise, tolerant, exceptional people even try to do that.

Remember, today is the tomorrow you worried about yesterday.

When we have accepted the worst, we have nothing more to lose. And that automatically means we have everything to gain.

It isn’t work that makes you tired, it’s your mental attitude.

Photography, as a powerful medium of expression and communications, offers an infinite variety of perception, interpretation and execution.

Unless in communicating with it one says exactly what one means, trouble is bound to result.

Communication starts with the understanding that there is my point of view (my truth) and someone else’s point of view (his truth). Rarely is there one absolute truth, so people who believe that they speak the truth are very silencing of others.

Real communication happens when people feel safe.

Everything becomes a little different as soon as it is spoken out loud.

When you like someone, you like them in spite of their faults. When you love someone, you love them with their faults.

Reading is that fruitful miracle of a communication in the midst of solitude.

The most important thing in communication is to hear what isn’t being said.