“Most people do not listen with the intent to understand; they listen with the intent to reply.”

It’s better to be trusted than to be liked.

Prepare your mind and heart before you prepare your speech. What we say may be less important than how we say it.

If the ladder is not leaning against the right wall, every step we take just gets us to the wrong place faster.

To achieve goals you’ve never achieved before, you need to start doing things you’ve never done before.

Anyone can count the seeds of an apple. Who can count the apples in a seed?

We see the world, not as it is, but as we are – or, as we are conditioned to see it.

You can buy a person’s hands but you can’t buy his heart. His heart is where his enthusiasm, his loyalty is.

It doesn’t really matter how fast you’re going if you’re heading in the wrong direction.

The undisciplined are slaves to moods, appetites and passions.

I teach people how to treat me by what I will allow.

Improve relationships with others by assuming that they can hear everything you say about them.

You have to water the flowers you want to grow.

We immediately become more effective when we decide to change ourselves rather than asking things to change for us.

Always surround yourself with people who are even more talented and competent than you.

The deepest hunger of [a child’s] human heart is to be understood, for understanding implicitly affirms, validates, recognizes and appreciates the intrinsic worth of another.

When you really listen to another person from their point of view, and reflect back to them that understanding, it’s like giving them emotional oxygen.

When one does not have what one wants, one must want what one has.

Everybody’s blind when the view’s amazing.

We don’t even ask happiness, just a little less pain.

Of course it’s possible to love a human being if you don’t know them too well.

Our sins are more easily remembered than our good deeds.

Long live the rose that grew from concrete when no one else even cared.

We all have our own insecurities.

Do not use the sharpness of your speech on your mother who taught you how to speak.