The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONRespect is how to treat everyone, not just those you want to impress.
More Richard Branson Quotes
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Talent comes from experience and failure.
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There are no quick wins in business – it takes years to become an overnight success.
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Train people well enough so they can leave, treat them well enough so they don’t want to.
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Commitment is not letting people down. That’s very important in life. If you say you’re going to do something, make sure you do it. Just try never to let people down.
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Listen. Take the best. Leave the rest.
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Screw it, just do it!
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Every success story is a tale of constant adaption, revision and change.
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Education doesn’t just take place in stuffy classrooms and university buildings, it can happen everywhere, every day to every person.
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All successful people – not just entrepreneurs – have got things wrong over and over again before finding the right solution.
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Don’t wait till you are big before you begin building your brand. Build a brand from scratch alongside your business.
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Have fun, work hard and money will come. Don’t waste time – grab your chances. Have a positive outlook on life. When it’s not fun, move on.
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A company’s employees are its greatest asset and your people are your product.
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Unless you dream, nothing will happen. If you dream, you might be able to make your dreams come true.
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I am a great believer that you need passion and energy to create a truly successful business.
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Confidence breeds confidence and negativity breeds negativity.
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