Train people well enough so they can leave, treat them well enough so they don’t want to.
RICHARD BRANSONTrain people well enough so they can leave, treat them well enough so they don’t want to.
RICHARD BRANSONGive your employees a mission that matches their ambitions. When you challenge people, they surprise you.
RICHARD BRANSONDon’t bother doing something unless you’re radically different from the competition.
RICHARD BRANSONThe way you treat your employees is the way they will treat your customers.
RICHARD BRANSONAll successful people – not just entrepreneurs – have got things wrong over and over again before finding the right solution.
RICHARD BRANSONIf you look for the best in your employees, they’ll flourish. If you criticize or look for the worst, they’ll shrivel up. We all need lots of watering.
RICHARD BRANSONColleagues should take care of each other, have fun, celebrate success, learn by failure, look for reasons to praise not to criticize, communicate freely and respect each other.
RICHARD BRANSONPlease be polite. Nothing in life should erode the habit of saying thank you to people or praising them.
RICHARD BRANSONThe key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.
RICHARD BRANSONChance favors the prepared mind. The more you practice, the luckier you become.
RICHARD BRANSONListen more than you talk. Nobody learned anything by hearing themselves speak.
RICHARD BRANSONOne key to entrepreneurial success is to get a great group of people around you who believe in your idea.
RICHARD BRANSONCommunicate your passion clearly, concisely and with genuine conviction.
RICHARD BRANSONThere is no point in going into a business unless you can make a radical difference in other people’s lives.
RICHARD BRANSONYour employees are your company’s real competitive advantage. They’re the ones making the magic happen-so long as their needs are being met.
RICHARD BRANSONDon’t become a slave to technology – manage your phone, don’t let it manage you.
RICHARD BRANSON