“I don’t want expensive gifts; I don’t want to be bought. I have everything I want. I just want someone to be there for me, to make me feel safe and secure.”

I want my boys to have an understanding of people’s emotions, their insecurities, people’s distress, and their hopes and dreams.

The greatest problem in the world today is intolerance. Everyone is so intolerant of each other.

You can’t comfort the afflicted with afflicting the comfortable.

Yes, I do touch. I believe that everyone needs that.

The biggest disease this day and age is that of people feeling unloved.

Everybody needs hugs.

All people want to be touched.

I’ve got to have a place where I can find peace of mind.

I’m much closer to the people at the bottom than the people at the top, and the latter won’t forgive me for it.

Being constantly in the public eye gives me a special responsibility, particularly that of using the impact of photographs to transmit a message, to sensitize the word to an important cause, to defend certain values.

It’s not sissy to show your feeling.

I thought I was the luckiest girl in the world. I had tremendous hope in me.

The people that I care about are the people out there on the street. I can identify with them.

Hugs can do great amounts of good – especially for children.

There’s no better way to dismantle a personality than to isolate it.

They say it is better to be poor and happy than rich and miserable, but how about a compromise like moderately rich and just moody?

Zappos is a customer service company that just happens to sell shoes.

Great companies are defined by their discipline and their understanding of who they are and who they are not.

Authentic brands don’t emerge from marketing cubicles or advertising agencies. They emanate from everything the company does.

Investing is where you find a few great companies and then sit on your ass.

True love is not so much a matter of romance as it is a matter of anxious concern for the well-being of one’s companion.

If you hang out with chickens, you’re going to cluck and if you hang out with eagles, you’re going to fly.

You don’t build wealth with credit card rewards and airline miles. You can’t beat the credit card companies at their own game.

If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn’t have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.