There are no “knowns.” There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don’t know. But there are also unknown unknowns. There are things we do not know we don’t know.
DONALD RUMSFELDBe precise. A lack of precision is dangerous when the margin of error is small.
More Donald Rumsfeld Quotes
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Let’s stick something in the ground and not pretend that it’s perfect.
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Amidst all the clutter, beyond all the obstacles, aside from all the static, are the goals set. Put your head down, do the best job possible, let the flak pass, and work towards those goals.
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Simply because you do not have evidence that something exists does not mean that you have evidence that it doesn’t exist.
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If in doubt, move decisions up to the President.
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Be precise. A lack of precision is dangerous when the margin of error is small.
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Agreement can always be reached by increasing the generality of the conclusion; when this is done, the form is generally preserved but only the illusion of policy is created.
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Reduce the number of lawyers. They are like beavers – they get in the middle of the stream and dam it up.
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Let your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.
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Politics is human beings; it’s addition rather than subtraction.
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Test ideas in the marketplace. You learn from hearing a range of perspectives. Consultation helps engender the support decisions need to be successfully implemented.
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With the press there is no ‘off the record.’
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Prune – prune businesses, products, activities, people. Do it annually.
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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Every day is filled with numerous opportunities for serious error. Enjoy it.
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If you try to please everybody, somebody’s not going to like it.
DONALD RUMSFELD