Don’t blame the boss. He has enough problems.
DONALD RUMSFELDIf you try to please everybody, somebody’s not going to like it.
More Donald Rumsfeld Quotes
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Know that the amount of criticism you receive may correlate somewhat to the amount of publicity you receive.
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Agreement can always be reached by increasing the generality of the conclusion; when this is done, the form is generally preserved but only the illusion of policy is created.
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With the press there is no ‘off the record.’
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Amidst all the clutter, beyond all the obstacles, aside from all the static, are the goals set. Put your head down, do the best job possible, let the flak pass, and work towards those goals.
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Be precise. A lack of precision is dangerous when the margin of error is small.
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If you develop rules, never have more than ten.
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It is easier to get into something than to get out of it.
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If in doubt, don’t. If still in doubt, do what’s right.
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Enjoy your time in public service. It may well be one of the most interesting and challenging times of your life.
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Remember where you came from.
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Arguments of convenience lack integrity and inevitably trip you up.
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If the staff lacks policy guidance against which to test decisions, their decisions will be random.
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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Let your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.
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Reduce the number of lawyers. They are like beavers – they get in the middle of the stream and dam it up.
DONALD RUMSFELD