Agreement can always be reached by increasing the generality of the conclusion; when this is done, the form is generally preserved but only the illusion of policy is created.
DONALD RUMSFELDIf you are not criticized, you may not be doing much.
More Donald Rumsfeld Quotes
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Think ahead. Don’t let day-to-day operations drive out planning.
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Prune – prune businesses, products, activities, people. Do it annually.
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Your performance depends on your people. Select the best, train them and back them. When errors occur, give sharper guidance. If errors persist or if the fit feels wrong, help them move on. The country cannot afford amateur hour in the White House.
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It is easier to get into something than to get out of it.
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Remember where you came from.
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The price of being close to the President is delivering bad news. You fail him if you don’t tell him the truth. Others won’t do it.
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Don’t blame the boss. He has enough problems.
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Test ideas in the marketplace. You learn from hearing a range of perspectives. Consultation helps engender the support decisions need to be successfully implemented.
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There are a lot of people who lie and get away with it, and that’s just a fact.
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Reduce the layers of management. They put distance between the top of an organization and the customers.
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Amidst all the clutter, beyond all the obstacles, aside from all the static, are the goals set. Put your head down, do the best job possible, let the flak pass, and work towards those goals.
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Be precise. A lack of precision is dangerous when the margin of error is small.
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Preserve the President’s options. He may need them.
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Learn to say ‘I don’t know.’ If used when appropriate, it will be often.
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Don’t speak ill of your predecessors or successors. You didn’t walk in their shoes.
DONALD RUMSFELD