“The same process that makes AA so effective-the power of a group to teach individuals how to believe-happens whenever people come together to help one another change. Belief is easier when it occurs within a community.”

The best agencies understood the importance of routines. The worst agencies were headed by people who never thought about it, and then wondered why no one followed their orders.

Companies aren’t families. They’re battlefields in a civil war.

Small wins are a steady application of a small advantage.

Belief is easier when it occurs within a community.

If you believe you can change – if you make it a habit – the change becomes real.

The problem is that your brain can’t tell the difference between bad and good habits, and so if you have a bad one, it’s always lurking there, waiting for the right cues and rewards.

Since the 17th century, insurance agents have been the foremost experts on risk.

Once you understand that habits can change, you have the freedom and the responsibility to remake them. Once you understand that habits can be rebuilt, the power of habit becomes easier to grasp and the only option left is to get to work.

Habits, scientists say, emerge because the brain is constantly looking for ways to save effort.

It is facile to imply that smoking, alcoholism, overeating, or other ingrained patters can be upended without real effort. Genuine change requires work and self-understanding of the cravings driving behaviours.

The Golden Rule of Habit Change: You can’t extinguish a bad habit, you can only change it.

This is the real power of habit: the insight that your habits are what you choose them to be.

Champions don’t do extraordinary things. They do ordinary things, but they do them without thinking, too fast for the orther team to react. They follow the habits they’ve learned.

For a habit to stay changed, people must believe change is possible.

What studies say the number one best way to start an exercise habit is to give yourself a reward that you genuinely enjoy.

If you dress a new something in old habits, it’s easier for the public to accept it.

The thing is, I don’t do these things for recognition, being a good teammate, being a positive member of the community. I do them because those things make me whole and complete.

We are also a company that understands community.

No community values entrepreneurship and small business more than the Hispanic community.

This new power, which has proved itself to be such a terrifying weapon of destruction, is harnessed for the first time for the common good of our community.

The Obama-Clinton economy has done enormous damage to the Hispanic community.

If the community is happy, then they support your business and if your business is doing well, then you can give back even more to the community.

I can tell you what I believe, particularly about Mexican-Americans: they are a community that has contributed greatly to this country, they work extremely hard, they’ve been very productive citizens of our country, and I think that’s true of many ethnic groups in this country.

The interest of the landlord is always opposed to the interests of every other class in the community.