Productivity starts with doing the right things.
BILL CAPODAGLIInnovate, don’t imitate. Set out to create a culture that is right for your organization, then work at making it happen.
More Bill Capodagli Quotes
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Social media can work to a CEO’s advantage. Someone with a great product in a small town in the middle of nowhere can compete in the world marketplace.
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Often we will learn more from our failures than we do from our successes.
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There is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.
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In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.
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The key is to make sure you are doing the “right things” before you worry about doing things “right”.
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Always look for ways to improve even the “good show.”
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The role of any exceptional facilitator or consultant is to work themselves out of a job.
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In the long run, it costs more to provide poor rather than good service.
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Vision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
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Organizational culture begins in HR. This means to hire for attitude and train for skill.
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The two critical questions to ask are: “Who is my customer?” and “What value am I adding?” Unfortunately, many workers cannot answer these questions. They tend to blindly do things, and develop bad habits of doing things over and over for no good reasons.
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People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.
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In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
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Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation.
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Habits grow from obtaining knowledge, attitude and skills.
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