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The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.

Richard Branson

Related Topics

Business Customer Expectation Help Key

Bagwalas

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Always think, ‘what’s the worst that can happen’ and have some kind of strategy to deal with it.
RICHARD BRANSON

Business Deal Happen Kindness Strategy Thinking
Business opportunities are like buses, there’s always another one coming.
RICHARD BRANSON

Bus Business Entrepreneur Opportunity Patience
The best way of learning about anything is by doing.
RICHARD BRANSON

Business Inspirational Learning Work Hard
To me, business isn’t about wearing suits or pleasing stockholders. It’s about being true to yourself, your ideas and focusing on the essentials.
RICHARD BRANSON

Business Essential Focus Ideas Yourself
I am convinced that companies should put staff first, customers second and shareholders third – ultimately that’s in the best interest of customers and shareholders.
RICHARD BRANSON

Business Company Convinced Customer Shareholder Ultimate
You can’t run a business without taking risks. The brave may not live forever – but the cautious do not live at all!
RICHARD BRANSON

Brave Business Forever Live Risk Run
If you can run one business well, you can run any business well.
RICHARD BRANSON

Business Entrepreneur Experience
Don’t bother doing something unless you’re radically different from the competition.
RICHARD BRANSON

Bother Business Competition Different
I believe a good leader brings out the best in people by listening to them, trusting in them, believing in them, respecting them and letting them have a go.
RICHARD BRANSON

Believe Leadership Let Go People Respect Trust
No failure means no risk, which means nothing new.
RICHARD BRANSON

Business Failure Inspirational Risk
Never take your eyes off the cash flow because it’s the life blood of business.
RICHARD BRANSON

Blood Business Cash Life Money
If you’re looking to become an entrepreneur then don’t waste your time going to university or business school – just get on and do it.
RICHARD BRANSON

Business Entrepreneur Motivational University Wasted Time
Education doesn’t just take place in stuffy classrooms and university buildings, it can happen everywhere, every day to every person.
RICHARD BRANSON

Build Class Education Inspirational Place University
People have to decide on priorities if they want to get anywhere. The best lessons I learned was to just do it.
RICHARD BRANSON

Decision Learning Lesson People Priorty Want
Follow your instincts and live with the consequences.
RICHARD BRANSON

Consequences Inspirational Instinct Live
I am a great believer that you need passion and energy to create a truly successful business.
RICHARD BRANSON

Believe Business Creation Energy Passion Success

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