“The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways.”

If you don’t have time for the small things, you won’t have time for the big things.

Just start. You will learn so many lessons just by doing.

If you look after your staff, they’ll look after your customers. It’s that simple.

One key to entrepreneurial success is to get a great group of people around you who believe in your idea.

Every great movement in the world starts with a tiny group of people who simply refuse to accept a situation.

If somebody offers you an amazing opportunity but you are not sure you can do it, say yes-then learn how to do it later!

We stand in solidarity against racism and for racial justice.

Launching a business is essentially an adventure in problem-solving.

There is no point in going into a business unless you can make a radical difference in other people’s lives.

You don’t learn to walk by following rules. You learn by doing, and by falling over.

If family or friends are unwell or ill – it’s perhaps the only thing that really can make one feel vulnerable.

You can’t run a business without taking risks. The brave may not live forever – but the cautious do not live at all!

Brave people don’t live forever, but cautious people don’t live at all.

The best way forward is to give more people everywhere greater power to build their own destinies.

Breaking the rules and challenging convention is in the DNA of every successful entrepreneur.

Confidence breeds confidence and negativity breeds negativity.

In the world of business, the people who are most successful are those who are doing what they love.

A new idea must not be judged by its immediate results.

If a business does well, the stock eventually follows.

If a fear cannot be articulated, it can’t be conquered.

The ability for a group of people to do remarkable things hinges on how well those people can pull together as a team.

Be not dazzled by beauty, but look for those inward qualities which are lasting.

Never lose a chance: it doesn’t come every day.

A real businessman or entrepreneur has no enemies. Once he understand this, the sky’s the limit.