“Trade is a communication of cultures and values.”

Always let your employees come to work with a smile.

I don’t want to be liked. I want to be respected.

Nobody wanted to believe Jack Ma.

If we fight in the ocean, we lose, but if we fight in the river, we win.

The customer is number one, the employee is number two and the shareholder is number three. If the customer is happy, the business is happy, and the shareholders are happy.

For ecommerce, the most important thing is trust.

If you want to grow, find a good opportunity. Today, if you want to be a great company, think about what social problem you could solve.

If you don’t give up, you still have a chance. And when you are small, you have to be very focused and rely on your brain, not your strength.

Opportunities are where the complaints are.

I’m coming to this world not to work. I want to come to this world to enjoy my life. I don’t want to die in my office. I want to die on the beaches.

Today is cruel. Tomorrow is crueller. And the day after tomorrow is beautiful.

Only fools use their mouth to speak. A smart man uses his brain, and a wise man uses his heart.

A leader should have higher endurance and ability to accept and embrace failure.

The American multinational companies made millions and millions of dollars from globalization.

When you have one million dollars, you’re a lucky person. When you have 10 million dollars, you’ve got trouble, a lot of headaches.

Even if your competitor is still small in size or weak, you should take him seriously and treat him as a giant. Likewise, even if your competitor is massive in size, you shouldn’t regard yourself as a weakling.