If the customer loves you, the government will have to love you.
JACK MANow more than ever, we need heroes in our communities!
More Jack Ma Quotes
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Success and profitability are outcomes of focusing on customers and employees, not objectives.
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I don’t want to be liked. I want to be respected.
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A leader should have higher endurance and ability to accept and embrace failure.
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It doesn’t matter if I failed. At least I passed the concept on to others. Even if I don’t succeed, someone will succeed.
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A peace talk is always difficult, always complicated.
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I believe in two principles: Your attitude is more important than your capabilities. Similarly, your decision is more important than your capabilities!
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Never ever compete on prices, instead compete on services and innovation.
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I know nothing about technology.
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I want people to learn what democracy means.
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The American multinational companies made millions and millions of dollars from globalization.
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The competition between me and Bill Gates, probably: Who can spend money more effectively that can do better philanthropy.
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I wanted to have a global company, so I chose a global name.
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Find the right people, not the best people.
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I think globalization is a great thing. And now a lot of people complain about globalization; a lot of people don’t like, you know, the globalize of the concept, the idea of the results. I think the globalization is a great idea and to create a lot of jobs.
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A good job isn’t something you go out and find, it’s something you discover while you’re working.
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I’m not a tech guy. I’m looking at the technology with the eyes of my customers, normal people’s eyes.
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You never know how much can you do in your life.
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My job is making money, helping other people make money. I am spending money, trying to make sure more people get rich, because you cannot spend a lot of money, right? So my job is spending money, helping others. This is a headache.
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A lot of people complain about yesterday. We have no power to change yesterday.
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When you have one million dollars, you’re a lucky person. When you have 10 million dollars, you’ve got trouble, a lot of headaches.
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Always let your employees come to work with a smile.
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Alibaba is an ecosystem that helps small business to grow.
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If you have a different mindset, you will have a different outcome: if you make different choices from your peers, your life will then be different from your peers.
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A leader should never compare his technical skills with his employee’s.
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30% of all people will never believe you. Do not allow your colleagues and employees to work for you. Instead, let them work for a common goal.
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In carrying out e-commerce, the most important thing is to keep doing what you are doing right now with passion, to keep it up.
JACK MA