“Let your family, staff, and friends know that you’re still the same person, despite all the publicity and notoriety that accompanies your position.”

Prune – prune businesses, products, activities, people. Do it annually.

Everyone’s saying you can’t do anything until you can do everything.

Simply because you do not have evidence that something exists does not mean that you have evidence that it doesn’t exist.

If the staff lacks policy guidance against which to test decisions, their decisions will be random.

Whatever your position, reach out to those who know more than you do, and have been around longer than you have. Find those people. Listen carefully. And learn.

There are a lot of people who lie and get away with it, and that’s just a fact.

Every day is filled with numerous opportunities for serious error. Enjoy it.

It isn’t making mistakes that’s critical; it’s correcting them and getting on with the principal task.

There are no “knowns.” There are things we know that we know. There are known unknowns. That is to say there are things that we now know we don’t know. But there are also unknown unknowns. There are things we do not know we don’t know.

Remember where you came from.

Arguments of convenience lack integrity and inevitably trip you up.

If you try to please everybody, somebody’s not going to like it.

If you are not criticized, you may not be doing much.

Reduce the layers of management. They put distance between the top of an organization and the customers.

Test ideas in the marketplace. You learn from hearing a range of perspectives. Consultation helps engender the support decisions need to be successfully implemented.

Don’t necessarily avoid sharp edges. Occasionally they are necessary to leadership.

I believe I can make all the money I’ve missed. But I can’t regain the time with fans and family.

My children grew up very resourceful and strong in spite of them having to live with different families and that I had to drag them all over the country with me.

My mother was a dominant force in our family. And that was great for me as a young woman, because I never saw that women had to be dominated by men.

Some of us are here to be the change-makers in our family system. We’re here to end generational trauma and start passing down love, instead of pain.

People think they have a perfect idea of who you are from a four-second Snapchat video… and fake blogs, stories, magazine covers. In reality, that’s not the case. Nobody knows who I am except family and my close friends.

The most important thing for me is my family, and my health and happiness, and making sure everyone’s cool.

It sucks being judged by the world instead of your close friends or family. I try to just realise that the only people who matter are my family and friends.

I just live life. I grew up in a Christian family, but, you know, the way Mom brought me up is to, you know, do you, to always be yourself.