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The manager does things right; the leader does the right thing.

Warren G. Bennis

Without character, there is no credibility; and without credibility, there is no trust.
WARREN G. BENNIS

Character Credibility No Trust
Effective leaders make a full commitment to be a learner, to keep increasing and nourishing their knowledge and wisdom.
WARREN G. BENNIS

Commitment Knowledge Leader Wisdom
Leaders are people who do the right thing: managers are people who do things right. Both roles are crucial, but they differ profoundly. I often observe people in top positions doing wrong things well.
WARREN G. BENNIS

Leaders People Roles
Leaders wonder about everything, want to learn as much as they can, are willing to take risks, experiment, try new things. They do not worry about failure but embrace errors, knowing they will learn from them.
WARREN G. BENNIS

Errors Knowing Worry
Expect the best from your people and they will usually deliver but your expectations must be realistic.
WARREN G. BENNIS

Expectations People Realistic
Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.
WARREN G. BENNIS

People Reality Vision
Becoming a leader is synonymous with becoming yourself. It is precisely that simple, and it is also that difficult.
WARREN G. BENNIS

Honesty Leadership Simple
Listening to the inner voice – trusting the inner voice – is one of the most important lessons of leadership.
WARREN G. BENNIS

Important Listening Voice
Followers who tell the truth and leaders who listen to it are an unbeatable combination.
WARREN G. BENNIS

Combination Followers Tells Unbeatable
The ability to plan for what has not yet happened, for a future that has only been imagined, is one of the hallmarks of leadership.
WARREN G. BENNIS

Hospitality Leadership Vision
In great groups, the right people always have the right job.
WARREN G. BENNIS

Groups Jobs People
Someone once wrote that the sound of surprise is jazz, and if there’s any one thing that we must try to get used to in this world, it’s surprise and the unexpected. Truly, we are living in world where the only thing that’s constant is change.
WARREN G. BENNIS

Jazz Living Someone Surprise World
This duality, making yourself better while teaching and developing others’ judgment capabilities, is the key to leadership that is both productive and principled.
WARREN G. BENNIS

Judgment Keys Principle Teaching
Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity
WARREN G. BENNIS

Conflict Leadership Opportunity
People in great groups have blinders on. Their work is all they see. They value failures as learning opportunities. They are optimistic, not realistic, as they proceed from one challenge and crisis to the next.
WARREN G. BENNIS

Opportunity Optimistic People
The leader…is rarely the brightest person in the group. Rather they have extraordinary taste, which makes them more curators than creators. They are appreciators of talent and nurturers of talent and they have the ability to recognize valuable ideas.
WARREN G. BENNIS

Creators Ideas Inspirational Leader

The manager does things right; the leader does the right thing.

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The manager does things right; the leader does the right thing.

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