“In the long run, it costs more to provide poor rather than good service.”

Write down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.

There is an old Indian saying, “When legends die, dreams end. When dreams end, there is no more greatness.” Leaders like Walt Disney inspire their organizations to keep their legends and stories alive.

When values are deeply embedded within an organization, they seldom change.

Twenty years ago if you provided someone with horrible service, it may take weeks or even months for the word-of-mouth message to get out to 15-20 potential customers.

Social media can work to a CEO’s advantage. Someone with a great product in a small town in the middle of nowhere can compete in the world marketplace.

The role of any exceptional facilitator or consultant is to work themselves out of a job.

In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!

People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.

If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.

My mother’s work ethic, her attitude, and the way she treated each and every customer as if they were her best friend were better lessons than could be found in all the text books in the world.

In the best organizations, love is the real “pixie dust.”

Organizational culture begins in HR. This means to hire for attitude and train for skill.

One of the reasons for The Walt Disney Company’s long- term success is really the first of Dr. Deming’s famous points, “create constancy of purpose.” In his professional career,

Knowledge is the understanding of what, how and why we need to do something. Skill is applying that knowledge in a practical situation.

The key is to make sure you are doing the “right things” before you worry about doing things “right”.

In 1962, Sam Walton changed the face of retailing with Wal-Mart. As we speak, Amazon is again changing the face of retail with on-line buying.

I believe in destiny angel. I believe every choice i’ve made has brought me closer to you. I looked for you for a very long time. I may have fallen from heaven, but i fell for you.

Monetary policy cannot do much about long-run growth, all we can try to do is to try to smooth out periods where the economy is depressed because of lack of demand

It’s even occurred to me, as a teeny little subversive whisper of a thought, that if we stop mowing the lawn right now, it will probably be a long, long time before the yard gets overrun by lions and snakes.

As long as you fight, you cannot lose… if you leave everything out there, it doesn’t matter if you win or lose. To me you can never lose.

After long drought when rains abundant fall, He hears the herbs and flowers rejoicing all.

This is what they have suppressed so long. This is why they are so afraid of the psychedelics, because they understand that once you touch the inner core of your own and someone else’s being you can’t be led into thing-fetishes and consumerism.

The abundance of our lives is not determined by how long we live, but how well we live. Christ makes abundant life possible if we choose to live it now.

If you are a libertine, if you’re not given to long-term faithful relationships, you tend to project your behavior onto everyone else. It’s like the person who knows they’re not trustworthy; they tend to mistrust everyone else.