Vision without execution is like a plane without wings, or Dumbo without ears, it just won’t fly.
BILL CAPODAGLIIn the best organizations, love is the real “pixie dust.”
More Bill Capodagli Quotes
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Walt’s major passion was to provide the finest in family entertainment. For the most part, for nearly a century, the Company has stayed true to that legacy, and has set the standard for the entire entertainment industry.
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The key is to make sure you are doing the “right things” before you worry about doing things “right”.
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Productivity starts with doing the right things.
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Write down your Dream or story; create your own unique Values, Believe in them, and use them to make all decisions; Dare to take some risks; and Do the planning, revisions and details to realize the Dream.
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If your values are not used as the constitution of your organization, or if they are compromised, they become just words on paper.
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The results of “engaged” companies vs “disengaged” companies are staggering. Getting workers to be more engaging with their coworkers and customers can produce huge results.
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In today’s global economy, innovations and improvements to products and services are not only happening more rapidly than ever before in history, they are being communicated instantaneously. So, it’s “innovate or die”!
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In the long run, it costs more to provide poor rather than good service.
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Love for coworkers, love for customers, love for the product and love for self. Walt Disney instilled all of these “loves” in his company. Each of these factors is critical to achieving success in any organization.
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The role of any exceptional facilitator or consultant is to work themselves out of a job.
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The two greatest role models in my professional career were Walt Disney and Dr. Deming. Dr. Deming was the Father of Total Quality Management and the person who redefined quality for the entire world.
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When values are deeply embedded within an organization, they seldom change.
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The two critical questions to ask are: “Who is my customer?” and “What value am I adding?” Unfortunately, many workers cannot answer these questions. They tend to blindly do things, and develop bad habits of doing things over and over for no good reasons.
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Values must be demonstrated through behaviors, but they are truly significant when they represent the beliefs of an entire organization.
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People are over 20 times more likely to remember a story than a series of facts and figures. A good story touches our hearts.
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