“Don’t bother doing something unless you’re radically different from the competition.”

Your brand name is only as good as your reputation.

Follow your instincts and live with the consequences.

Only a fool never changes his mind.

Always think, ‘what’s the worst that can happen’ and have some kind of strategy to deal with it.

Train people well enough so they can leave, treat them well enough so they don’t want to.

If people aren’t calling you crazy, you aren’t thinking big enough.

No failure means no risk, which means nothing new.

Learn to look after your staff first and the rest will follow.

I have always believed that there is no point in having regrets as you learn far more from mistakes than successes. Embrace a mistake and learn from it; don’t regret them.

If you’re looking to become an entrepreneur then don’t waste your time going to university or business school – just get on and do it.

Don’t think what’s the cheapest way to do it or what’s the fastest way to do it. Think what’s the most amazing way to do it.

Your employees are your company’s real competitive advantage. They’re the ones making the magic happen-so long as their needs are being met.

If you don’t have time for the small things, you won’t have time for the big things.

Just start. You will learn so many lessons just by doing.

If you look after your staff, they’ll look after your customers. It’s that simple.

One key to entrepreneurial success is to get a great group of people around you who believe in your idea.

I pretend it doesn’t bother me but it’s tearing me apart.

Instead of war on poverty, they got a war on drugs so the police can bother me.

We are like roses that have never bothered to bloom when we should have bloomed and it is as if the sun has become disgusted with waiting.

I would like to get rid of the homophobes, sexists, and racists in our audience. I know they’re out there and it really bothers me.

If you’re extremely confident, taking a loss doesn’t bother you.

Don’t underestimate the value of Doing Nothing, of just going along, listening to all the things you can’t hear, and not bothering.

The basketball court for me, during a game, is the most peaceful place I can imagine. On the basketball court, I worry about nothing. When I’m out there, no one can bother me.

It doesn’t bother me at all. Do I hold any hard feelings? Not at all, Life is too short to sit around and hold grudges.