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Without character, there is no credibility; and without credibility, there is no trust.

Warren G. Bennis

Don’t over-react to the trouble makers.
WARREN G. BENNIS

Makers Over React Trouble
Find the appropriate balance of competing claims by various groups of stakeholders. All claims deserve consideration but some claims are more important than others.
WARREN G. BENNIS

Balance Groups Important
Coaching will become the model for leaders in the future… I am certain that leadership can be learned and that terrific coaches… facilitate learning.
WARREN G. BENNIS

Certain Coaching Leader
Success in management requires learning as fast as the world is changing.
WARREN G. BENNIS

Management World
Our tendency to create heroes rarely jibes with the reality that most nontrivial problems require collective solutions.
WARREN G. BENNIS

Hero Problem Reality
Those who take risks walk the high wire with no fear of falling.
WARREN G. BENNIS

Fall Risk Wire
Leaders are people who do the right thing: managers are people who do things right. Both roles are crucial, but they differ profoundly. I often observe people in top positions doing wrong things well.
WARREN G. BENNIS

Leaders People Roles
Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character
WARREN G. BENNIS

Character Moving Successful
Who succeeds in forming and leading a Great Group? He or she is almost always a pragmatic dreamer. They are people who get things done, but they are people with immortal longings. Often, they are scientifically minded people with poetry in their souls.
WARREN G. BENNIS

Always Dreamer People Pragmatic Soul
That’s nonsense; in fact, the opposite is true. Leaders are made rather than born.
WARREN G. BENNIS

Future Leader Leadership Opposites
Almost without exception, members of great groups see themselves as winning underdogs, as a feisty David hurling fresh ideas at a big, backward-looking Goliath. They always have an “enemy.”
WARREN G. BENNIS

Backward Enemy Ideas Themselves Winning
Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity
WARREN G. BENNIS

Conflict Leadership Opportunity
Create a compelling vision, one that takes people to a new place, and then translate that vision into a reality.
WARREN G. BENNIS

People Reality Vision
Understand the “Gretzky Factor”: Cultivate an instinct, a “touch”, call it what you will, that enables you to know both where the “puck” is now and where it will be soon.
WARREN G. BENNIS

Country Instinct Puck Soon
Vision animates, inspires, transforms purpose into action.
WARREN G. BENNIS

Inspire Purpose Vision
Listening to the inner voice – trusting the inner voice – is one of the most important lessons of leadership.
WARREN G. BENNIS

Important Listening Voice

Without character, there is no credibility; and without credibility, there is no trust.

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Without character, there is no credibility; and without credibility, there is no trust.

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Popular Authors

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