Excellence is a better teacher than mediocrity. The lessons of the ordinary are everywhere. Truly profound and original insights are to be found only in studying the exemplary.
WARREN G. BENNISGovernment is like an onion. To understand it, you have to peel through many different layers. Most outsiders never get beyond the first or second layer.
More Warren G. Bennis Quotes
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Encourage reflective backtalk: Leaders know the importance of having someone in their lives who will unfailingly and fearlessly tell them the truth.
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The leaders I met, whatever walk of life they were from, whatever institutions they were presiding over, always referred back to the same failure something that happened to them that was personally difficult, even traumatic.
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If knowing yourself and being yourself were as easy to do as to talk about, there wouldn’t be nearly so many people walking around in borrowed postures, spouting secondhand ideas, trying desperately to fit in rather than to stand out.
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Something that made them feel that desperate sense of hitting bottom-as something they thought was almost a necessity. It’s as if at that moment the iron entered their soul; that moment created the resilience that leaders need.
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Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity
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Leaders should always expect the very best of those around them. They know that people can change and grow.
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Great groups deliver great results. And for everyone involved in a great group, great work is its own reward.
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Almost without exception, members of great groups see themselves as winning underdogs, as a feisty David hurling fresh ideas at a big, backward-looking Goliath. They always have an “enemy.”
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This duality, making yourself better while teaching and developing others’ judgment capabilities, is the key to leadership that is both productive and principled.
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The ability to plan for what has not yet happened, for a future that has only been imagined, is one of the hallmarks of leadership.
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First and foremost, effective leaders must continuously strive to make themselves smarter and better at making judgments.
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I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don’t think that’s quite it; it’s more like jazz. There is more improvisation.
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The leader has a clear idea of what he wants to do professionally and personally, and the strength to persist in the face of setbacks, even failures
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Understand the “Gretzky Factor”: Cultivate an instinct, a “touch”, call it what you will, that enables you to know both where the “puck” is now and where it will be soon.
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You need people who can walk their companies into the future rather than back them into the future.
WARREN G. BENNIS