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Leaders are people who do the right thing; managers are people who do things right.

Warren G. Bennis

Servant leadership teaches us that you have to lay your cards on the table.
WARREN G. BENNIS

Cards Leadership Servant Tables
The American Heritage Dictionary defines crucible as “a place, time, or situation characterized by the confluence of powerful intellectual, social, economic, or political forces; a severe test of patience or belief; a vessel for melting material at high temperatures.”
WARREN G. BENNIS

Crucible Political Powerful
I used to think that running an organization was equivalent to conducting a symphony orchestra. But I don’t think that’s quite it; it’s more like jazz. There is more improvisation.
WARREN G. BENNIS

Leadership Running Thinking
Government is like an onion. To understand it, you have to peel through many different layers. Most outsiders never get beyond the first or second layer.
WARREN G. BENNIS

Different Government Onions
Think of successful creative collaborations are dreams with deadlines.
WARREN G. BENNIS

Dream Successful Thinking
Leaders are people who believe so passionately that they can seduce other people into sharing their dream.
WARREN G. BENNIS

Believe Dream Leadership
Great leaders love talent and know where to find it. They surround themselves with talented people who can work effectively together.
WARREN G. BENNIS

Leader People Together
Don’t over-react to the trouble makers.
WARREN G. BENNIS

Makers Over React Trouble
Successful leadership is not about being tough or soft, sensitive or assertive, but about a set of attributes. First and foremost is character
WARREN G. BENNIS

Character Moving Successful
If great teams don’t have an “enemy,” they create one for themselves because, as former Coca-Cola CEO Roberto Goizueta pointed out, “you can’t have a war without one.”
WARREN G. BENNIS

Create Enemy Team War
Leaders do not avoid, repress, or deny conflict, but rather see it as an opportunity
WARREN G. BENNIS

Conflict Leadership Opportunity
Leadership is like beauty – it’s hard to define but you know it when you see it.
WARREN G. BENNIS

Define Hard Knows Leadership
Every great group is an island… but an island with a bridge to the mainland.
WARREN G. BENNIS

Bridges Groups Islands
Leaders are people who do the right thing: managers are people who do things right. Both roles are crucial, but they differ profoundly. I often observe people in top positions doing wrong things well.
WARREN G. BENNIS

Leaders People Roles
Without character, there is no credibility; and without credibility, there is no trust.
WARREN G. BENNIS

Character Credibility No Trust
Embrace error: Create an atmosphere in which prudent risk taking is strongly encouraged.
WARREN G. BENNIS

Atmosphere Errors Risk

Leaders are people who do the right thing; managers are people who do things right.

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Leaders are people who do the right thing; managers are people who do things right.

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